Cancellation & Refund Policy

• Employer Pro costs $299 USD per month for one recruiter account.
• The subscription renews automatically each month until it is canceled.
• Applicable taxes may be added at checkout.
• Payments are processed securely by Stripe.

• Search and filter published healthcare professional profiles.
• View full professional profiles and access resumes where permitted.
• Message professionals who accept employer outreach.
• Save professionals for later review.
• Publish and manage up to 10 simultaneously published jobs.
• Review and manage applications received.

Cancel at any time from the billing area of your employer account. No phone call or email is required.

When a cancellation is scheduled at the end of the current paid billing period, the subscription does not renew and Employer Pro access continues until that period ends. After it ends, recruiting features become unavailable, published jobs stop being visible to professionals, and the account remains accessible in a limited state so the subscription can be restarted later.

Subscription fees are generally non-refundable, including for partial months or for periods where the account was not used. Because access continues for the remainder of a paid period after cancellation, that period is treated as delivered.

We will review refund requests in circumstances such as:

• Duplicate charges for the same subscription.
• A verified billing error.
• A prolonged platform failure that prevented use of core Employer Pro features.

Email our billing team with your account email, the approximate charge date, and a short description of the issue. We aim to review requests promptly and will confirm the outcome by email.

Please contact us before opening a payment dispute. Accounts subject to an unresolved chargeback may have recruiting access suspended until the matter is settled.

This policy forms part of the Terms of Service.